For bid and small companies
DO I HAVE TO PAY FOR EACH AGENT ACCOUNT?
No, you can create additional accounts free of charge. You only pay for additional agent seats.
ARE THERE ANY ADDITIONAL COSTS?
No, there are no additional costs and you won’t be charged anything extra.
WHAT IS A SEAT?
The number of seats determines the number of agents that can log in to your LiveChat at the same time. The more seats you get, the more agents can log in.
DO YOU PROVIDE CUSTOMER SERVICE AGENTS?
No, we provide the tools for your agents. See our Experts page if you need help with staffing your live chat.
HOW CAN I PAY?
We accept all major credit cards. The subscriptions renew automatically at the end of each billing cycle.
WHAT IS YOUR REFUND POLICY?
We aim to provide the same kind of fair service to all our customers. See what situations warrant a refund.
ARE THERE ANY DISCOUNTS AVAILABLE?
Yes, you can get a 15% discount for subscribing for 12 months.
CAN I USE LIVECHAT ON SEVERAL WEBSITES?
Sure! Feel free to use your live chat on as many websites as you wish.